Shipping policy
Free shipping across India, tracked from dispatch to your door.
Last updated: 1 October 2026
Where we ship
We currently deliver within India only. Enter your pincode at checkout and we will tell you straight away if we can deliver to it. We are working on expanding the list of serviceable pincodes.
Order processing and dispatch
Orders are packed and handed to our courier partner within 1–3 working days after payment is confirmed. We dispatch Monday to Saturday. We do not dispatch on Sundays or public holidays, so orders placed then are processed on the next working day.
Because we sell in small batches during launch, a dispatch can occasionally take a little longer. If that happens, we will email you.
Delivery time
Delivery time is counted from the day your order is dispatched, not the day you place it.
| Location | Typical delivery time |
|---|---|
| Metro cities | 2–5 business days |
| Other cities and towns | 4–7 business days |
| Remote and hard-to-reach areas | Up to 10 business days |
These are estimates, not guarantees. Actual delivery depends on your courier partner, your location and factors outside our control such as weather, strikes or local restrictions. The estimated delivery date for your pincode is shown at checkout.
Shipping charges
Shipping is free on all orders at launch. If we ever change this, the shipping charge will be shown clearly at checkout before you pay, and charges shown at checkout are final.
Tracking your order
Once your order is dispatched we send the courier name and tracking link to the email address and phone number you gave at checkout. If you have not received tracking details within 3 working days of ordering, write to us at shaurya.aevro@gmail.com with your order number.
Delivery attempts and undelivered orders
- The courier will usually make up to 3 delivery attempts. Please keep your phone reachable on the day of delivery.
- You can ask a family member, neighbour or colleague to accept the parcel for you. We are not responsible for parcels handed to someone you nominated.
- If delivery fails because of a wrong or incomplete address, an unreachable phone number or repeated refusal, the parcel returns to us. We can re-ship it once you confirm the address, and we may ask you to cover a re-delivery charge.
- If an order is returned to us undelivered for a reason that is not your fault, we will refund you in full (see our refund timelines).
Damaged, opened or wrong package
Please check the package before accepting it. If the outer box looks tampered with, crushed or opened, refuse the delivery and contact us.
If you find damage or a wrong item after opening, email us within 48 hours of delivery with your order number, photos of the box and product, and an unboxing video if you have one. We will replace the item as explained in our returns and refunds policy.
Multiple shipments
If your order contains more than one item, it may arrive in more than one parcel. You will get tracking details for each parcel.
Address changes
Please double-check your address and phone number before paying. We can update them only until the order is dispatched, so email us as soon as you spot a mistake.
Contact
Questions about a delivery? Email shaurya.aevro@gmail.com and include your order number. You can also visit our contact page.